Career Opportunities at Excelsior

Bespoke washroom products for all washroom environments.

Looking for a Job in the Manufacturing industry? Excelsior have over 45 years of experienced, established in 1978, with a combined office and manufacturing space of over 30,000 sq. ft.  

 

Based in Dudley at the heart of the West Midlands, we are in the ideal position logistically to operate and service our customers throughout the UK and Ireland.  We are an ambitious SME Business, employing 60 staff with a fleet of 4 delivery vehicles travelling around the country to satisfy our customers’ needs. Excelsior manufacture, bespoke washroom solutions tailored to our customers precise requirements.  Our product range includes, Cubicles, Duct Panelling, Vanities, including Benches and Lockers.

 

We pride ourselves on offering the very best service to our customers; we are ‘small enough to care and large enough to cope’ business.  Operating in the traditional way; employees become part of the Excelsior family and customers are treated with upmost care and respect.

 

Joining the team at excelsior will offer the right candidate a secure and inclusive position with scope to grow and develop through the business.

 

Full training available to ensure understanding of our products and services are imparted along with continual team and managerial support.

 

We offer competitive rates of pay.  28 days holiday (inclusive of Bank Holiday) plus 3 additional days awarded after 1 years service & Company Pension Scheme.

 

Positions Available

Role: Technical Sales Estimator – New Business Development

Job description

This role is heavily focused on generating new business, developing new customer relationships, and managing customers from initial enquiry through to quotation, negotiation, and order conversion. The successful candidate will take ownership of building their own customer base, delivering excellent service, and developing long-term client relationships within a commercial and technically focused environment.

Duties & Responsibilities

  • Proactively generate new business and secure new customers.
  • Identify business opportunities by recognising prospects and evaluating their position in the industry; researching and analyse sales options.
  • Negotiate the terms of an agreement and close sales
  • Build, manage, and develop your own customer accounts.
  • Assess project feasibility and prepare accurate quotations based on customer requirements
  • Follow up quotations to maximise conversion rates and secure projects
  • Negotiate pricing, specifications, and project details with customers
  • Build strong long-term relationships with new clients and provide ongoing account management
  • Liaise with internal teams to ensure smooth project handover and delivery
  • Support commercial growth through proactive sales engagement and relationship building
  • Conduct site surveys where required (desirable)
  • Excellent customer service and communication skills.
  • Will do attitude and be willing to go the extra mile for the customer.
  • Prepare new business sales reports and submit to line manager for approval.
  • Represent the organisation at trade exhibitions, events, and demonstrations
  • Attend sales meetings at the Dudley Office

Must Have:

  • Strong new business development experience
  • Ability to build and manage your own customer base
  • Experience within fabrication, manufacturing, or engineering environments
  • Estimating and quotation preparation experience
  • Commercially minded with strong negotiation and customer relationship skills
  • Ability to manage projects from enquiry through to order conversion

Desirable:

  • Surveying or site measuring experience
  • Previous senior estimator or leadership experience
  • Experience managing larger-scale or complex fabrication projects

 

Salary & Package:
Salary is dependent on experience, skill set, and industry background. A competitive package is available and negotiable for the right candidate.

 

 

Estimating Team
Factory Team Staff Photo
On site staff photograph
office factory stores staff photograph

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